We have a no-return policy and an exchange policy only in case of “defect at time of receipt”.
All our products are made specifically for each order received by us hence we will not return and or exchange a product merely because the customer does not “like” the same upon receipt.
We treasure and respect all our customers and would never pass on a returned piece from one customer to another customer - hence this policy.
We hope that our customers appreciate our dedication and commitment to providing them with the best of block printed products and will cooperate with us and not request for a return merely because they “don’t like a piece”
Gratefully and with full appreciation
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.